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Customer Support

Please call Cheektowaga Agency, Inc. during business hours, Monday through Friday 09:00am-05:00pm, for any policy questions or claims. If you have to call after regular business hours, call insurance company we placed you through for service or claims. Most companies have 24/7 customer support. 

Company Customer Support Phone Numbers:


NYCM New York Central Mutual: 


Billing or Claims.      Available 24/7

Progressive: Claims: 1-800-274-4499    Available 24/7

Progressive customer service: 1-800-876-5581 


Travelers: Claims: 1-800-252-4633     Available 24/7

Travelers Billing & Policy Service:  1-800-842-5075 


Merchants Insurance Group:  Claims 08:00 am- 5:00 pm Monday-Friday 1-800-952-5246 or

                                                                    1-888-644-6680 after hours emergency.     Customer Support: 1-800-462-1077

Adirondack Insurance Exchange:

National General:     Customer Service 1-888-293-5108,  Claims  1-800-325-1088


Safeco:   Claims, Policy Support : 1-800-332-3226

Chautauqua Patrons Insurance Company:   Customer Service 716-664-5813

Foremost: Claims: 1-800-527-3907

​Billing: 1-800-532-4221 Monday-Fri. 9am- 8pm ET.

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